Support Tickets

We are still tweaking the support ticket system to work more efficiently then it’s current state.  With that said, if you get an email with nothing, take a moment to login to your support account to review the response from support.

Not sure what your account login information is for the support site? Click the links below to reset your support password as well as login to the support site.

Forgot Password

Support Login

Have any questions?  Contact

Signed up as a PROVIDER, now what?

We are excited to have you as a provider on any of our network of websites!  Be sure to work with your website owner if you need any help. Also feel free to contact support, live chat or review our support site for information & help.

Once your profile is approved, you will get an automatic email from the system with your LOGIN INFORMATION, URL, etc.

Save this email.  Use this email to access your account.  Once you login, you will see this page, Welcome!

Screen Shot 2016-08-15 at 5.51.11 PM


Notice the tabs, Welcome, Manage Accounts, Pay Transactions, Call History, Performer Store, Website Management and Forum.  Spend time poking around on each tab to learn how this system works.

For today, we are going to focus on THREE important items.

1. Completing your profile(s) so you can take calls!

2. Inserting your tax/payoll information so you can get paid for calls!

3. Reviewing website management, it’s a great place to earn extra 10% for the customers you bring to the site!

1. Completing your profile, click on “MANAGE ACCOUNTS”.

Screen Shot 2016-08-15 at 6.03.01 PMFrom this panel, you can “add new accounts” – which means create more then 1 profile.  You can have a profile using your own photos and then have the option to purchase more adult licensed 2257 content to portray “other models” as a provider.  If you want more information about this, drop live chat a line.  You can also create a “phone profile” and a “webcam profile” so you can charge different rates.

Also notice the “shopping cart” icon, this is where you can add store items!  You can sell downloadable content such as homemade videos, photos, audio recordings, etc.

Edit Profile

To edit the profile, click the name of the provider – “George” in this example.   When we click “George” we get the UPDATE performer page. Notice the new tabs that appear.  From here you can manage your gallery, videos, audio files and blogs you have for your account. 

The important item to start taking calls right away is to ENTER YOUR RATE you want to charge per a minute for a caller.

Screen Shot 2016-08-15 at 6.05.34 PM


Take a moment to select categories that you have knowledge and experience in taking calls – this lets the customers know what you like to talk about.  If you see categories that are missing, let us know – we’d be happy to add more!

Also add text to your written text portion of your profile.

Screen Shot 2016-08-15 at 6.05.48 PM


2. Lets get paid! Click on “PAY TRANSACTIONS” tab.

You will want to click on “tax information” tab.

Screen Shot 2016-08-15 at 6.11.20 PM


Enter the required information.  We manually review all information.  Once we review and everything is submitted correctly, we will approve the information.  Once the approval is complete, your payroll is set to start! (Must complete payroll information next.)

Want to get paid?  Tell us HOW? Click on WITHDRAW PROFILE tab.

Screen Shot 2016-08-15 at 6.14.22 PM


Take a moment to fill out this information CAREFULLY.  Once we send funds through direct deposit, we are not able to get them back!

3. Website Management – Earn extra money!

Check out this post on how this works….

Earn Extra Income | Create Affiliate Sites

Have questions? Live support is here for you!  If we aren’t live, then submit a ticket and you’ll hear back from support shortly.

We would love your feedback, let us know what we can do for you!



Adding International Providers

Have providers who want to take calls from all over the world?  That is awesome!  Our system is setup to handle calls from all over the world.

When inserting an international phone number, please follow the instructions below.

The country code needs to be entered first, then the number.
For example Austrilia would be:
One exception:
For UK numbers you would enter the country code, 44 then the number.  However all UK numbers start with 0.  Like 0785528164.  So they would need to remove the 0 and just add 44785528164.
Here’s some more details on this:


If you have any questions, please send an email @ myphonesiteservices AT